Regulator check. Registered with the Care Quality Commission as Birchwood @ Kaleidoscope House. Current rating: Good. Last assessed by CQC on 22 May 2026. View the CQC record.
Checked by The Recovery Trust on 23 August 2026. A rating describes a service as it was at the date of assessment.

Transforming Lives Through Residential Care

Birchwood is an inpatient residential treatment centre providing a range of services for drug and alcohol users in need of in-patient care. Birchwood is part of Kaleidoscope, a drug and alcohol charity that has been providing community and residential substance misuse treatment services across the UK since 1968.  We offer tailor-made treatment packages for detoxification, stabilisation and rehabilitation, providing both clinical and psychosocial interventions. Our unit comprises of 20 single occupancy bedrooms – with three DDA compliant rooms on the lower floor for those with more complex needs or mobility issues. We provide services for both men and women, including pregnant women and those with complex needs.

Treatments Provided

Kaleidoscope offer clients improved physical and emotional health and wellbeing, and sustained recovery by:

  • Intensively resolving physical dependence on drugs and alcohol
  • Supporting recovery journeys
  • Improving self worth, value, confidence and self esteem
  • Improving access to learning and education
  • Increasing the visibility of recovered peers
  • Creating an aspiration for change through co-production and peer support
  • Providing safe, sociable activities
  • Placing an emphasis on self directed recovery
  • Facilitating three way meetings with family and carers
  • Offering advice and guidance to families and carers
  • Including families and carers in post discharge plans

At Birchwood we believe that clinical delivery is only a small part of the solution to substance use and we work hard to deliver a well balanced therapeutic programme in welcoming surroundings. We are proud of the fact that 87% of our clients achieve their goal. They are unique and Birchwood helps them stay that way.

Bed Capacity

20 beds (men and women)

3 Reviews for Birchwood Treatment Centre

angiegardiner7346

1 Reviews

Worst rehab ever

My partner was given funding for both rehab and detox but the funding for the rehab was pulled at the last minute due to,as they said,she wasn’t engaging in enough group activity in the community but my partner,being in active addiction,could not commit to all the groups as people who work in this field should know that commitment is difficult no matter how much you want recovery,due to being ill from drugs. She was given funding for detox and was awaiting a bed. To fund her habit,she was doing illegal things and her keyworker and birchwood knew about this. She has now had her detox pulled because,they say that there are people in there who she has asked to borrow money from but this was not an issue up untill she was arrested. Since finding this out and the offence she was arrested for,they have come up with this lame ass excuse for her not getting her eagerly awaited detox. I think that if this great new place called Birchwood had any other reason to not accept my partner now then they could of at least a)made clear the reason why the funding was pulled, b)told the honest truth that it was because she had been arrested and not because she had borrowed money off a resident who apparently is still there. Why was this not an issue before her arrest and is now only deemed enough if a reason to reject her detox program? She is so ill and I can’t bear to watch her like this. Birchwood is yes,a brand new building that looks great on the outside but lacks a lot of what the drug users need for their recovery. After 6weeks,you still don’t see a one 2 one councillor nor is the medication as requested reduced which was agreed upon admission. I think this is totally out of order and will be taking it further. In my advice,go somewhere else as it seems it’s all about the money and not the welfare if the person entering this establishment. Poor performance Birchwood,pull your finger out.

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wendyanderson60064

1 Reviews

great information exactly what i needed to see

5.0/ 5

Great info and i will be making a call on monday to this place and got the backing of my GP?

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The Recovery Trust

38 Reviews

C.J.

5.0/ 5

I was on the phone to a girl named Steph last night and she was absolutely fantastic. I called on behalf of a friend of mine.
She was absolutely brilliant! She was so thorough, helpful and caring. I was on the phone with her for ages and she did not mind me gushing out what I needed to say to her.
She told me the facilities of this centre and explained what help we could have prior to this kind of treatment as well as after. I couldn’t thank her enough. Thank you ?

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